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Do you know what and how much demand is placed on IT?
AVVAL Demand Assessment allows an organization to get clarity in the following areas:
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What are the various demands Business places on IT?
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What are the various demands internal IT operation places on IT?
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What are the expected roles IT workers must play to adequately deliver based on identified demands?
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What is the expected workload to be handled by IT based on identified demands?
Analyze Business Demands and Priorities
- Purpose: To understand what are the business demands and priorities and their impact the IT talent needs of the organization
- Approach: To Identify the current and planned growth strategies and strategic business drivers that today and/or in future would impact IT talent needs.
- Deliverables:
- High level current/future state with respect to IT talent needs to meet business demands
- Business challenges mapped to IT talent gaps and strengths
Analyze Internal IT Demands and Priorities
- Purpose: To understand IT non-growth related (e.g. compliance, security) demands, Strategy and Architecture revamp related demands, and sourcing strategy that impacts the overall IT talent needs.
- Approach: Interview IT executives and staff to identify current/future internal IT projects that would impact the demand with respect to skill variety, work variety and workload.
- Deliverable:
- High level current/future state with respect to IT talent needs to meet Internal IT demands
- Internal IT challenges mapped to IT talent gaps and strengths
Identify/Define Strategic, Critical, and Supporting IT Roles
- Purpose: To identify/define:
- Strategic IT roles – Roles that are contributing most to Business/IT strategy execution. Investment/hiring/nurturing/retention of resources assuming these roles will help maximize organization’s ability to execute Business/IT strategy.
- Critical IT roles – Roles that contribute significantly leveraging a specific skill set or functional expertise. They significantly (disproportionately) contribute towards execution of strategy to achieve business success and growth. They must be in place assumed by well qualified individuals and performing well.
- Supporting IT roles – They support Strategic and Critical IT roles but don’t significantly contribute directly to business success. While we need them, more investment will not yield proportionate results.
- Approach:
- Interview business and IT leadership to identify the strategic, critical and supporting IT roles based on the value they bring to the organization vs. the investment being made in their acquisition, utilization, and retention.
- Deliverables:
- Defined Strategic, Critical, and Supporting IT roles
- Attrition/retention trends per role
- Technical/Functional Skill requirements for each role family
- Cost vs. value delivered gap report
- Expected effectiveness of Hiring/Utilization/Retention/Transition processes and programs in place.
Estimate workload for each of the identified/defined IT Roles
- Purpose: Estimate the workload for each identified IT role based on the Business and IT demands
- Approach: Estimate and extrapolate workload based on project/program/initiatives inventory and scheduled timelines
- Deliverables: Estimated workload per identified Strategic, Critical, and Supporting IT roles
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